Terms of Service - FacilityAI

Welcome to FacilityAI. These Terms of Service ("Terms") govern your access to and use of FacilityAI's website, products, and services ("Services"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and representing that you have the authority to bind that organization to these Terms.

2. Description of Services

FacilityAI provides an intelligent asset management platform that uses artificial intelligence to help facilities manage their assets, maintenance operations, and related workflows. Our Services include:

Asset tracking and management
AI-powered predictive maintenance
Work order management
Reporting and analytics
Integration with third-party systems
API access for custom integrations

3. Account Registration

To access certain features of our Services, you must register for an account. When you register, you agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Promptly update your account information as needed
Accept responsibility for all activities that occur under your account

4. Subscription and Payments

4.1 Subscription Plans

FacilityAI offers various subscription plans with different features and pricing. The specific features and limitations of each plan are described on our pricing page.

4.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated in these Terms or required by law.

4.3 Price Changes

We may change our prices at any time. Price changes will be communicated to you at least 30 days before taking effect and will apply to the next billing cycle after the notice period.

5. User Responsibilities

You agree not to:

Use the Services for any unlawful purpose
Attempt to gain unauthorized access to any part of the Services
Interfere with or disrupt the integrity of the Services
Upload or transmit any malicious code or content
Reverse engineer or attempt to extract source code from the Services
Resell or redistribute the Services without authorization

6. Data and Privacy

Your use of the Services is also governed by our Privacy Policy. You retain ownership of any data you upload to the Services. By using the Services, you grant FacilityAI a license to use, process, and store your data solely for the purpose of providing and improving the Services.

7. Intellectual Property

The Services and all associated intellectual property rights are owned by FacilityAI, LLC. These Terms do not grant you any rights to use FacilityAI's trademarks, logos, or other brand features without prior written consent.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FACILITYAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Termination

Either party may terminate these Terms at any time. Upon termination, your right to use the Services will immediately cease. FacilityAI may terminate or suspend your access to the Services immediately, without prior notice, if you breach these Terms.

11. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us at:

FacilityAI, LLC
Email: legal@facilityai.com